Return and Refund Policy

Return and Refund Policy

At PCbattery.com.au, we strive to ensure a positive shopping experience for our customers. However, we understand that returns and cancellations may occasionally be necessary. Please read our combined Return and Cancellation Policy below.

Our Returns Policy

Most new, unused items can be returned within 30 days for a full refund or exchange. Items must be in original condition and packaging.

How to Initiate a Return

Contact us at sale@pcbattery.com.au.

Return Process & Refunds

Once we receive and inspect your return, we will issue a refund within 7–10 business days. Exchanges will be processed promptly.

Important Conditions

• Items must be unused and in original condition.
• Include proof of purchase or receipt.
• Return shipping covered only for faulty or wrong items.

Need Help?

Contact our support team Monday to Friday, 9 AM to 6 PM.